Clinic Patient Portal Terms of Use

Terms of Use

The WebView portal is NOT to be used for urgent or emergency situations. In the event of an emergency, call 911, or go directly to the emergency room. Please understand that it may sometimes take 3 business days to receive a response to an email request. IF you do NOT receive a response within 3 business days, contact the Practice at (719) 589-2511.

By navigating to this page, you are a patient who has been given access to their electronic chart at San Luis Valley Health or have been given permission to access a family member's chart (from the patient) at San Luis Valley Health. By clicking the "Proceed" button below, you agree to be responsible for the information you have been given access to and to maintain strict confidentiality with regard to that information. Also, please read the information regarding secure messaging (emails) below.

Regarding Secure Messaging

We are happy to provide secure messaging as a very valuable service to you and your family. For simple questions and actions, we frequently respond back as a value added service (a.k.a. free). However, we may direct you to make an appointment if the problem is complex. Also, we may charge a nominal fee if more complex actions are needed without being physically seen in the office. (Examples could include: review of complex or numerous messages, scheduling lab and/or sending in prescriptions to a pharmacy as a result of rendering a diagnosis through messaging, etc.). The cost to you is usually under that of an insurance co-payment. By using messaging, you understand and agree to not hold San Luis Valley Health, nor its employees or officers liable for any unanswered WebView Patient Portal requests or messages.

Terms and Conditions May Change

Understand that the terms and conditions of this disclaimer and user agreement may change periodically. Such modifications will take effect immediately upon posting on the web site. You should review the agreement regularly for changes and modifications.

Auditing

Understand that access to WebView will be monitored through a logon audit.

Hold San Luis Valley Health Harmless

By using the WEBView web portal, you hereby agree to indemnify, defend, and hold harmless the Practice and its agents, employees, successors and assigns from and against any and all actions, claims, suits, demands, damages, judgments, losses and any other costs, liabilities and expenses, including reasonable attorneys' fees and collections costs arising from any act, error, or omission of the Practice and the provision of or failure to provide any of the Services within the scope of the WebView Patient Portal duties as outlined in this Agreement, including but not limited to, advisory and consulting services.

IMPORTANT: WebView portal is NOT to be used for urgent or emergency situations. In the event of an emergency call 911, or go directly to the emergency room.