The Summit Awards is a prestigious North-American wide recognition program that celebrates exceptional customer service achievements in healthcare and in initiatives for improving the quality of service to patients, the quality of work life for healthcare professionals, and the performance of healthcare organizations.
All employees of San Luis Valley Health were eligible to submit a nomination in the respective categories. These submissions were reviewed and approved by the Service Excellence Council, and all employees of San Luis Valley Health were encouraged to vote on the final nominations in each category.
These nominations were also reviewed at a national level, and several of our employees were selected as Pinnacle Achievers, who will be recognized at the National HealthCare Service Excellence Conference in Florida.
A special thanks to the Summit Awards Planning Committee: Cindy Bradley, Kim Chacon, Ressa Gonzales, Billy Werner, Merisa Armstrong, and Amber Jarvies. Thank you to our kitchen staff for providing a great meal at the Summit Awards Ceremony.
Patient Focused Provider
Megan Koenig, DO
Amy Robertson, MD
Aaron Polzin, DC
Melissa Voutsalath, DO
Winner: Carissa Tripi, DO, Orthopedics
Dr. Carissa Tripi has also been selected as a Pinnacle Achiever!
Service Excellence Advisor
Billy Werner, CS Supervisor, Surgery
Cindy Bradley, Nuclear Medicine Tech
Winner: Cathy Canty, RN Case Manager, Orthopedics
Cathy Lesnansky, Service Learning Coordinator
Renee Gallegos, HIM Clerk, Antonito Medical Clinic
Manuel Lopez, Admissions Clerk
Roque Villagomez, CCH Maintenance
Winner: Kim Duran, Admitting Clerk
Monica Hinds, Director of Emergency Services
Joe Stephens, Director of Pro Therapy
Janet McGinnis, Director of Imaging
Winner: JoAnna Lucero, Business Office Operations Manager
Misty Palacios, RN
Heather Smith, RN
Winner: Julie Ramstetter, RN
Julie has also been selected as a Pinnacle Achiever!
Winner: Aesthetics OASIS Team
Members included: Donna Wehe (Team Captain), Mary Rice, Mark Swicegood, Charlotte Heffner, Terri Salazar, Jim Fleming, Jennifer Smith, Ressa Gonzales, and Felicia Gutierrez
Service Excellence Council
Winner: San Luis Valley Health’s Service Excellence Council
Members included: Janet McGinnis, Chad Chavez, Mandy Crockett, Julie Bryant, Jennifferr Baird, Sam Valdez, Shannon Muniz, Adam Lawrence, Billy Werner, Andrea Griego, Renee Gallegos, and Konnie Martin
San Luis Valley Health’s Service Excellence Council has also been selected as a Pinnacle Achiever!
Medical Clinic of Choice
Winner: Stuart Avenue Primary Care Clinic
Stuart Avenue Primary Care Clinic has also been selected as a Pinnacle Achiever!